Refund

Request a Refund

Last Updated: January 2026

At OmegaTwixt, we value transparency and fairness.

This Refund Policy explains when and how you may request a refund for purchases made on our platform.

1. Digital Services & Virtual Items

OmegaTwixt provides digital services, including subscriptions, virtual features, and other in-app benefits.

Once a digital service or virtual item has been delivered or activated, it is generally non-refundable.

However, refunds may be considered under specific circumstances outlined below.

2. Subscriptions

If you purchase a subscription through the Google Play Store, all payments, cancellations, and refunds are handled directly by Google in accordance with their policies.

To request a subscription refund made via Google Play, please visit:

Google Play Refund Support

OmegaTwixt does not have the ability to directly process refunds for Google Play purchases.

3. Refunds for Direct Website Payments

If you made a payment directly on OmegaTwixt.com (outside of Google Play), you may request a refund if

You were charged incorrectly

The service was not delivered due to a system error

There was unauthorized or fraudulent activity

Refund requests must be submitted within 7 days of the transaction date.

4. Non-Refundable Situations

Refunds will NOT be issued for:

Change of mind after using a service

Violation of our Terms of Use

Account suspension or termination due to policy violations

Failure to cancel a subscription before renewal

5. How to Request a Refund

To request a refund for eligible transactions, please contact our support team with the following details:

Registered email address

Transaction ID or receipt

Date of purchase

Reason for refund request

Email: support@omegatwixt.com

We aim to review refund requests within 5–10 business days.

6. Refund Method

Approved refunds will be issued using the original payment method where possible.

Processing time may vary depending on your payment provider.

7. Policy Changes

OmegaTwixt reserves the right to update this Refund Policy at any time.

Changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about refunds or payments, please contact us: